Privacy Policy

1. Introduction

Welcome to Planici ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our travel planning platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services located at www.planici.com (the "Service").

By using Planici, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and profile preferences
• Trip Information: Travel destinations, dates, itineraries, and travel preferences
• Payment Information: Billing details processed securely through Stripe (we do not store complete credit card numbers)
• Communication Data: Feedback, support requests, and correspondence with our team

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

• Usage Data: Pages visited, features used, time spent, and user interactions
• Device Information: IP address, browser type, operating system, and device identifiers
• Location Data: Approximate location based on IP address and precise location if you grant permission
• Cookies and Tracking: Session data, preferences, and analytics information

2.3 Third-Party Integration Data

• Google Calendar: Calendar events, availability, and sync data (with your explicit permission)
• Gmail Integration: Email content from forwarded booking confirmations to trips@planici.com
• Google Maps: Location searches, map interactions, and destination coordinates

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Service
• To create and manage your account and trip itineraries
• To process your subscription payments and manage billing
• To send you technical notices, updates, and security alerts
• To provide customer support and respond to your requests
• To personalize your experience and provide AI-powered recommendations
• To analyze usage patterns and improve our features
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

• Payment Processors: Secure payment processing and subscription management
• Google Services: Maps, location data, and calendar integration (with your permission)
• Cloud Hosting: Secure application and database hosting
• Analytics Services: Usage analytics and performance monitoring

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.3 Business Transfers

If Planici is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data transmitted using secure HTTPS connections with industry-standard encryption
• Secure Authentication: Multi-layer authentication system with secure token management
• Password Protection: Industry-standard password hashing and salting
• Session Management: Automatic session expiration and security monitoring
• Database Security: Encrypted data storage with secure access controls
• Access Controls: Role-based permissions system for administrative functions

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing your data
• Withdraw Consent: Revoke consent for data processing at any time

To exercise these rights, please contact us at privacy@planici.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Service and maintain your account
• Comply with legal obligations (e.g., tax, accounting requirements)
• Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.

9. Children's Privacy

Planici is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: